Pre-Tender Assistance – at Neon we have over 60 years combined knowledge of designing, manufacturing and installing door entry systems. One of our experts is available to liaise with the customer (or their representative consultant, architect etc) and discuss what end result is required and what Neon equipment would be required to achieve it. We can provide full equipment schedules and schematic diagrams, tailored to the projects needs and give budget equipment costs. Any assistance with writing specifications required can be provided
Pre-Installation Assistance – Once the tender process has been completed and the customer has chosen who will carry out the physical installation of the system, Neon can provide product training to the installer (if they are not already an “Approved by Neon” installer). Product training is free of charge at our premises. If a pre-start site visit is required to assist the installer in cable requirements, cabling runs, equipment positioning etc, then this can be provided by our expert.